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IDProjectCategoryView StatusLast Update
0001518K18X001.00 SKB SWANSWpublic2024-09-03 15:14
Reporter(ALTech) Sangmin Choi Assigned To(ALTech) Sangmin Choi Due Date2022-08-02 14:03
PriorityhighSeveritys4-minorReproducibilitysometimes
Status closedResolutionwon't fix 
Summary0001518: Sometimes the Youtube playback failed when I try to play "Live" contents.
DescriptionYoutube Version : 2.18.009
Device : Eagle(15.534.18), Swan(19.534.18)

When I play the Youtube "Live" contents, sometimes the advertisement video will be played first.
If I press the skip button, the Youtube "Live" content can't be played sometimes.

This issue happened under Eagle and Swan, so I guess it's Youtube app issue.
But, could you please check this issue?
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(ALTech) Sangmin Choi

2022-07-28 13:10

developer  

youtube_live_play_error.log (2,134,280 bytes)

(ALTech) Sangmin Choi

2022-07-28 13:14

developer   ~0010478

Hi, Jacky,

Could you please assign an engineer this issue?
It looks like Youtube app issue, but it needs analysis.

Please check the attached video, it helps you understand this issue.

Thank you.

(SW) Jacky Chiang

2022-07-28 14:20

manager   ~0010480

Hi Sangmin,

Do you have available YT link for our reproduce ?

Thanks,
Jacky

(ALTech) Sangmin Choi

2022-07-28 14:47

developer   ~0010482

Hi, Jacky,

You can test with any YT Live contents which play advertisement.

https://www.youtube.com/watch?v=rCci1nWgfF0
https://www.youtube.com/watch?v=Ow4A2O2ufXo

Thank you.

(SW) Jason Ling

2022-07-28 15:56

developer   ~0010483

Hi Sangmin,

I can reproduce this issue. I think it's YouTube issue.
I also can reproduce it on other platform (the Sony TV that built-in Android OS also has this problem)
I'll report it.

Thanks,
Jason

(ALTech) Sangmin Choi

2022-08-01 08:37

developer   ~0010491

Hi, Jason,

Ok, if there is Google Issue Tracker link, please let me know.

Thank you.

(SW) Jason Ling

2022-08-01 08:50

developer   ~0010492

Last edited: 2022-08-01 08:51

Hi Sangmin,

No issue tracker, Our 3PL suggest us that if it's a common issue, we can report it to the YouTube community.

You can check the following link, I reported it last week.
https://support.google.com/youtube/thread/172875022?hl=en

Thanks,
Jason

(ALTech) Sangmin Choi

2022-08-01 09:05

developer   ~0010493

Hi, Jason,

I got it, thank you.

Issue History

Date Modified Username Field Change
2022-07-28 13:10 (ALTech) Sangmin Choi New Issue
2022-07-28 13:10 (ALTech) Sangmin Choi Status new => assigned
2022-07-28 13:10 (ALTech) Sangmin Choi Assigned To => (SW) Jacky Chiang
2022-07-28 13:10 (ALTech) Sangmin Choi File Added: youtube_live_play_error.MOV
2022-07-28 13:10 (ALTech) Sangmin Choi File Added: youtube_live_play_error.log
2022-07-28 13:12 (ALTech) Sangmin Choi Issue Monitored: (ALTech) Wooshin Kang
2022-07-28 13:12 (ALTech) Sangmin Choi Issue Monitored: (ALTech) Younkwang Jung
2022-07-28 13:12 (ALTech) Sangmin Choi Issue Monitored: (ALTech) JunGyu Kim
2022-07-28 13:14 (ALTech) Sangmin Choi Note Added: 0010478
2022-07-28 13:46 (SW) Jacky Chiang Assigned To (SW) Jacky Chiang => (SW) Jason Ling
2022-07-28 14:20 (SW) Jacky Chiang Note Added: 0010480
2022-07-28 14:47 (ALTech) Sangmin Choi Note Added: 0010482
2022-07-28 15:56 (SW) Jason Ling Note Added: 0010483
2022-07-28 16:30 (SW) Jason Ling Status assigned => acknowledged
2022-08-01 08:37 (ALTech) Sangmin Choi Note Added: 0010491
2022-08-01 08:50 (SW) Jason Ling Note Added: 0010492
2022-08-01 08:51 (SW) Jason Ling Note Edited: 0010492
2022-08-01 09:05 (ALTech) Sangmin Choi Note Added: 0010493
2024-09-03 15:14 (ALTech) Sangmin Choi Assigned To (SW) Jason Ling => (ALTech) Sangmin Choi
2024-09-03 15:14 (ALTech) Sangmin Choi Status acknowledged => closed
2024-09-03 15:14 (ALTech) Sangmin Choi Resolution open => won't fix