View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0001518 | K18X001.00 SKB SWAN | SW | public | 2022-07-28 13:10 | 2024-09-03 15:14 |
| Reporter | (ALTech) Sangmin Choi | Assigned To | (ALTech) Sangmin Choi | Due Date | 2022-08-02 14:03 |
| Priority | high | Severity | s4-minor | Reproducibility | sometimes |
| Status | closed | Resolution | won't fix | ||
| Summary | 0001518: Sometimes the Youtube playback failed when I try to play "Live" contents. | ||||
| Description | Youtube Version : 2.18.009 Device : Eagle(15.534.18), Swan(19.534.18) When I play the Youtube "Live" contents, sometimes the advertisement video will be played first. If I press the skip button, the Youtube "Live" content can't be played sometimes. This issue happened under Eagle and Swan, so I guess it's Youtube app issue. But, could you please check this issue? | ||||
| Tags | No tags attached. | ||||
| Attach Tags | |||||
| User List |
(ALTech) JunGyu Kim , (ALTech) Wooshin Kang , (ALTech) Younkwang Jung |
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Hi, Jacky, Could you please assign an engineer this issue? It looks like Youtube app issue, but it needs analysis. Please check the attached video, it helps you understand this issue. Thank you. |
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Hi Sangmin, Do you have available YT link for our reproduce ? Thanks, Jacky |
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Hi, Jacky, You can test with any YT Live contents which play advertisement. https://www.youtube.com/watch?v=rCci1nWgfF0 https://www.youtube.com/watch?v=Ow4A2O2ufXo Thank you. |
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Hi Sangmin, I can reproduce this issue. I think it's YouTube issue. I also can reproduce it on other platform (the Sony TV that built-in Android OS also has this problem) I'll report it. Thanks, Jason |
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Hi, Jason, Ok, if there is Google Issue Tracker link, please let me know. Thank you. |
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Hi Sangmin, No issue tracker, Our 3PL suggest us that if it's a common issue, we can report it to the YouTube community. You can check the following link, I reported it last week. https://support.google.com/youtube/thread/172875022?hl=en Thanks, Jason |
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Hi, Jason, I got it, thank you. |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2022-07-28 13:10 | (ALTech) Sangmin Choi | New Issue | |
| 2022-07-28 13:10 | (ALTech) Sangmin Choi | Status | new => assigned |
| 2022-07-28 13:10 | (ALTech) Sangmin Choi | Assigned To | => (SW) Jacky Chiang |
| 2022-07-28 13:10 | (ALTech) Sangmin Choi | File Added: youtube_live_play_error.MOV | |
| 2022-07-28 13:10 | (ALTech) Sangmin Choi | File Added: youtube_live_play_error.log | |
| 2022-07-28 13:12 | (ALTech) Sangmin Choi | Issue Monitored: (ALTech) Wooshin Kang | |
| 2022-07-28 13:12 | (ALTech) Sangmin Choi | Issue Monitored: (ALTech) Younkwang Jung | |
| 2022-07-28 13:12 | (ALTech) Sangmin Choi | Issue Monitored: (ALTech) JunGyu Kim | |
| 2022-07-28 13:14 | (ALTech) Sangmin Choi | Note Added: 0010478 | |
| 2022-07-28 13:46 | (SW) Jacky Chiang | Assigned To | (SW) Jacky Chiang => (SW) Jason Ling |
| 2022-07-28 14:20 | (SW) Jacky Chiang | Note Added: 0010480 | |
| 2022-07-28 14:47 | (ALTech) Sangmin Choi | Note Added: 0010482 | |
| 2022-07-28 15:56 |
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Note Added: 0010483 | |
| 2022-07-28 16:30 |
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Status | assigned => acknowledged |
| 2022-08-01 08:37 | (ALTech) Sangmin Choi | Note Added: 0010491 | |
| 2022-08-01 08:50 |
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Note Added: 0010492 | |
| 2022-08-01 08:51 |
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Note Edited: 0010492 | |
| 2022-08-01 09:05 | (ALTech) Sangmin Choi | Note Added: 0010493 | |
| 2024-09-03 15:14 | (ALTech) Sangmin Choi | Assigned To | (SW) Jason Ling => (ALTech) Sangmin Choi |
| 2024-09-03 15:14 | (ALTech) Sangmin Choi | Status | acknowledged => closed |
| 2024-09-03 15:14 | (ALTech) Sangmin Choi | Resolution | open => won't fix |